How to Dispute Information in ChexSystems
by Lisa Phillips
by Lisa Phillips
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Dispute by Telephone
If you call to dispute an item in Chexsystems or even if you call to ask a question, Chexsystems
will try to ascertain as much information as possible about you, including but not limited to
employer and where you have or had bank accounts for the past 5 years. NEVER give
Chexsystems anymore information than is required for them to access your files. Remember,
they are a consumer reporting agency and whatever information they collect only helps them,
not you.
Under the Fair Credit Reporting Act, the only information they need to confirm your identity is
your name, current address (not past addresses), date of birth and social security number and
the bank name and account number you are disputing. Do not give them a history of your
accounts for the past 5 years.
Verified Disputes
Verified information in your Chexsystems report will remain in your file for up to 5 years.
However, Chexsystems must explain how they verified the dispute. The FRCA gives you the
right to know how the dispute was confirmed. Send another certified letter requesting validation
of the disputed item.
The validation should include the name, address and telephone number of the business or
individual who verified the dispute as accurate in addition to your signature on any original
documentation from the bank. Keep a good timeline and all return receipt cards from the post
office. If Chexsystems cannot verify how they confirmed your dispute they must delete the item.
Unverified Disputes
If Chexsystems does not respond to your dispute within 30 days from their receipt of your
dispute letter they must delete the item. You can confirm when they received your dispute
letter by the return receipt card you get from the post office. No response means they could
not confirm the item and it must then be removed. Send Chexsystems another certified letter
demanding they remove the item because they have not responded in the time allotted by
FRCA Rules.
1 2 Next
If you call to dispute an item in Chexsystems or even if you call to ask a question, Chexsystems
will try to ascertain as much information as possible about you, including but not limited to
employer and where you have or had bank accounts for the past 5 years. NEVER give
Chexsystems anymore information than is required for them to access your files. Remember,
they are a consumer reporting agency and whatever information they collect only helps them,
not you.
Under the Fair Credit Reporting Act, the only information they need to confirm your identity is
your name, current address (not past addresses), date of birth and social security number and
the bank name and account number you are disputing. Do not give them a history of your
accounts for the past 5 years.
Verified Disputes
Verified information in your Chexsystems report will remain in your file for up to 5 years.
However, Chexsystems must explain how they verified the dispute. The FRCA gives you the
right to know how the dispute was confirmed. Send another certified letter requesting validation
of the disputed item.
The validation should include the name, address and telephone number of the business or
individual who verified the dispute as accurate in addition to your signature on any original
documentation from the bank. Keep a good timeline and all return receipt cards from the post
office. If Chexsystems cannot verify how they confirmed your dispute they must delete the item.
Unverified Disputes
If Chexsystems does not respond to your dispute within 30 days from their receipt of your
dispute letter they must delete the item. You can confirm when they received your dispute
letter by the return receipt card you get from the post office. No response means they could
not confirm the item and it must then be removed. Send Chexsystems another certified letter
demanding they remove the item because they have not responded in the time allotted by
FRCA Rules.
1 2 Next
Chexsystems has thirty (30) days to
investigate a disputed item or items.
If the disputed item is not verified by
the reporting bank, financial
institution or credit union, the item
must be deleted from your report.
The FRCA Rules require
Chexsystems to report information
that is 100% accurate.
investigate a disputed item or items.
If the disputed item is not verified by
the reporting bank, financial
institution or credit union, the item
must be deleted from your report.
The FRCA Rules require
Chexsystems to report information
that is 100% accurate.
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The Dispute Process
Chexsystems has thirty (30) days from the date your dispute is received to investigate the
dispute. If you obtained your Chexsystems report by requesting it from the FACTA Free
Annual Report Annual the law extends the dispute response period to forty-five (45) days.
Once your dispute request is received Chexsystems must confirm they contacted someone at
your financial institution to verify the information in dispute.
Dispute by U.S. Mail
When disputing information in your Chexsystems it is better to write a letter dispute and send it
via certified, return receipt U.S. mail. Disputing online makes it more difficult to create a paper
trail in case you need it at some later date.
Chexsystems has thirty (30) days from the date your dispute is received to investigate the
dispute. If you obtained your Chexsystems report by requesting it from the FACTA Free
Annual Report Annual the law extends the dispute response period to forty-five (45) days.
Once your dispute request is received Chexsystems must confirm they contacted someone at
your financial institution to verify the information in dispute.
Dispute by U.S. Mail
When disputing information in your Chexsystems it is better to write a letter dispute and send it
via certified, return receipt U.S. mail. Disputing online makes it more difficult to create a paper
trail in case you need it at some later date.
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You can dispute any information in your Chexsystems file as Chexsystems is a consumer
reporting agency and subject to the Fair Credit Reporting Act. Chexsystems must investigate
any dispute you submit just like the major credit bureaus are required to do.
reporting agency and subject to the Fair Credit Reporting Act. Chexsystems must investigate
any dispute you submit just like the major credit bureaus are required to do.
