How to Dispute Information in ChexSystems
by Lisa Phillips
(page 2 of 2)


Types of Inaccuracies to Dispute
Since FRCA Rules state you must “accurately” report all
negative items, review your Chexsystems report for any
inaccurate information you can use to get the item deleted.
- Date the bank reported you to Chexsystems.
- Is the item being accurately reported to Chexsystem.
Does your report list NSF activity, account abuse, fraud,
overdrafts or negative balance.
- Date the bank first notified you the account became
negative. When did the bank close the account and
report it to Chexsystems. This helps to determine when
the statute of limitations begins.
- Items can remain in Chexsystems up to five years. The
bank has 30 days from the date of notification to you, to
report your negative account to Chexsystems.
- Are you the primary account holder, if not, have you
signed a signature card for this account. Request the
original copies of your signature card. If Chexsystems
cannot provide you with the proof they must delete the
item.
- Is Chexsystems reporting your accurate personal
information such as name, address, social security
number.
Any deviation from accurate reporting is a violation of the FRCA
and the item must be removed. This also includes clerical
errors. Look carefully at your report to find any errors to
dispute.

Dispute with ChexSystems First
You should always dispute with Chexsystems before you take action with the bank. Once you
dispute an item, Chexsystems has 30 days to complete the investigation. You might get lucky if
the bank does not respond by the alloted trimeframe and the item is deleted. Also, by disputing
with Chexsystems first, you create a paper trail in case you need it down the line for legal
action. Chexsystems can only report "accurate" information according to the FRCA.
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If you are unsuccessful in getting an item removed after disputing with the Chexsystems you
can attempt disputing directly with the bank. They are also held to the FCRA Rules when it
comes to reporting negative information. And, if you are willing to settle, you should negotiate
a pay for deletion. As always, get the agreement in writing before you send any settlement
funds.
Another way to clear your Chexsystems report is to make a plea directly to the bank for
removal. Many consumers have been successful by just asking. This method works best if you
pay or offer to pay the amount in question when requesting removal.
Take Legal Action
Hopefully you will not have to resort to legal action. However, if all efforts to successfully
dispute an item have failed this may be the only course of action. Make sure you have created
a proper paper trail, with copies of all your letters along with the certified return receipt. Your
legal action should include proof that you properly notified Chexsystems of the error and they
did not correct make a correction.
,
You should be able to show how their failure to correct the error has harmed you in that you
are unable to open a checking account and subject to using expensive alternative means to
cash your pay check, pay your bills, etc. Once a small claims lawsuit is filed you will more than
likely get the outcome you are looking for without even going to court. Lawsuits are costly and
Chexsystems does not make any money by hiring an attorney to litigate. They will probably try
to settle and remove the item from your ChexSystems report. Familiarize yourself with FCRA
Rules. You can sue for each violation of the laws for $1,000.
Contact Chexsystems
ChexSystems
7805 Hudson Road
Woodbury, MN 55125-1403
800.428.9623 tel
602-659-2197 fax
www.consumerdebit.com
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